FAQ – The Right Mill

1. What products does The Right Mill offer?

We specialize in custom and pre-designed T-shirts, including:

  • Round neck & polo T-shirts

  • Corporate uniforms

  • Matching family & couple T-shirts

  • Event & group T-shirts

We are an India-based custom apparel manufacturer delivering premium quality products.

2. What fabric do you use?

Our T-shirts are made from:

  • 100% Combed Cotton

  • Bio-washed fabric for softness

  • Available in 160 / 180 / 200 GSM

This ensures comfort, durability, and long-lasting color.

3. Can I customize my T-shirt?

Yes! We offer full customization:

  • Add logo, text, or design

  • Choose colors, sizes, and styles

  • Perfect for corporate, events, teams, and brands

4. What is the minimum order quantity (MOQ)?

  • Minimum order starts from 6 pieces for custom orders

5. How long does delivery take?

  • Order Processing: 1–2 business days

  • Delivery Time:

    • Metro cities: 3–5 days

    • Other locations: 4–7 days

You will receive a tracking link via SMS/Email after shipping.

6. Do you deliver across India?

Yes, we deliver all over India using trusted courier partners.

7. Do you offer international shipping?

Currently, we primarily focus on India deliveries, but international shipping may be available on request.

8. What is your return and exchange policy?

We offer 7-day return/exchange:

  • Product must be unused

  • Original tags & packaging required

❌ Not applicable for:

  • Customized products

  • Used or washed items

Refunds are processed within 5–7 business days.

9. Are customized T-shirts returnable?

No, customized products are non-returnable unless there is a manufacturing defect.

10. How is the print quality?

We use:

  • High-quality screen printing

  • Long-lasting dyes

  • Fade-resistant designs

11. Are your T-shirts suitable for corporate use?

Yes! Our products are ideal for:

  • Corporate uniforms

  • Team wear

  • Events & promotions

12. How do I place a bulk order?

You can:

  • Order directly on the website

  • Contact us via WhatsApp or Email

  • Share your design for customization

13. Is payment secure?

Yes, we use 100% secure payment gateways for safe transactions.

14. Why choose The Right Mill?

  • Premium fabric quality

  • Strict quality checks

  • Custom design support

  • Reliable delivery

  • Dedicated customer support